Business Telephone Systems
What is Sutinen PBX?
Sutinen PBX Business Telephone Systems gives you all the features you'd expect from a standard PBX, plus lots of advanced features enabling you to step into the future of unified communications.
Why choose Sutinen PBX?
It saves you money, creates efficiencies, streamlines communications and enables automation. The Sutinen PBX is based on the most widely used telephone system platform. All for about half the cost of a traditional business PBX, and fully customized to suit your unique business needs.
| Feature | Benefit |
|---|---|
| Unlimited Extensions | Each employee can have their own extension, regardless of how many incoming telephone lines you have. Physical phone lines can then be shared by multiple employees, resulting in cost savings for your business. |
| Custom Interactive Voice Response (IVR) | Auto Attendants allow you to direct your customers to various parts of your organizations through easy to use push button menus. You can even have different menus for different times of the day, such as open hours or closed hours. |
| Company Name Directory | Empowers your customers to find people in your organization easily and connect directly to their extension. |
| Outlook Integration | Allows you to point-and-click contacts to make phone calls. |
| Voicemail to email | Receive your voicemail messages in your email box and play them over your computer speakers. |
| iSymphony | Gives key people a one-screen view of your entire organization on their computer monitor and allows them to see who is available, transfer calls to extensions, transfer calls to cell phones, and if they have the proper permissions, secretly monitor live calls and record phone calls on-the-fly for quality assurance. |
| Ring Groups | Allows groups of people in your organization to be grouped together to form customer service teams. |
| Find-me-follow-Me | Provide a list of numbers where you can be reached and they will all ring whenever a call to you comes. Imagine the freedom of being able to accept phone calls anywhere and everywhere. |
| Support for numerous types of incoming phone lines | Allows total flexibility: Any combination of Analog voice lines, T1s, PRIs, and VoIP-based carriers. PRI and VoIP based services allow you to have multiple DIDs (Direct-Inward-Dial) numbers that you can utilize to give employees direct numbers without the cost of having direct lines for each employee. |
| Telecommuter Support | Allows remote employees to make phone calls through your PBX over the Internet from anywhere. |
| Soft-Phone Support | With Sutinen PBX, you can have a phone on the computer screen. With a simple computer headset, you can make and receive calls as if you had a handset phone on your desk. Great for customer service teams to reduce the cost of handset hardware or on-the-go employees with laptop computers. |
| Day/Night Control | The Day/Night Mode button is used when your organization has the feature setup to handle incoming calls differently during business hours versus non-business hours. It gives you the ability to toggle between Day and Night mode and gives you a visual of what mode your phone system us currently in. |
| Paging and Intercom | Support for group paging through your telephone handsets or integration through your overhead paging system. Two-way intercom between phones. |
| Multiple conference bridges | Allow groups of people to communicate in one group setting from anywhere. |
| Link multiple office branches | Reduce phone bills by using the power of the Internet or your dedicated point-to-point or frame relay network. Make inter-office phone calls without per-minute charges. |
| Automatic backup | Your PBX is automatically backed up on a server every night. If something goes wrong, we can have you up and running with a previous configuration in a matter of hours. |
| Plus all the standard PBX features... | Caller-ID, call forward, call forward busy, call forward no answer, call waiting, call pickup, do not disturb, call tracing, and much more. |
